Accessibility Statement

Accessibility Statement 
Silversky Cradles & Caskets
Last Updated: April 1, 2025

At Silversky Cradles & Caskets, located in Penticton, British Columbia, Canada, we are dedicated to ensuring that our website, www.silverskycradlesandcaskets.ca, is accessible to all individuals, including those with disabilities. We believe everyone should be able to explore, learn about, and purchase our handmade caskets, urns, and cradles with ease and dignity. This Accessibility Statement outlines our ongoing efforts to provide an inclusive online experience.

Our Commitment  
We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are widely recognized as best practices for digital accessibility. Our goal is to make our website perceivable, operable, understandable, and robust for users of all abilities, including those using assistive technologies like screen readers, keyboard navigation, or voice recognition software.

Accessibility Features  
We are working to ensure that:  
- Text is clear, resizable, and contrasts well with backgrounds for readability.  
- Images of our products include descriptive alt text for screen reader users.  
- Navigation is keyboard-friendly, allowing users to move through the site without a mouse.  
- Forms (e.g., order and contact forms) are labeled and structured for ease of use.  
- Content is organized logically with headings and links that are easy to understand.  

Ongoing Efforts  
Accessibility is an evolving process, and we are continually improving our website. We:  
- Regularly review our site for accessibility barriers using manual testing and automated tools.  
- Train our team to consider accessibility in content creation and website updates.  
- Welcome feedback from users to address issues we may have missed.  
 

Contact Us  
If you encounter any accessibility barriers or have suggestions to improve your experience on our website, please let us know. We are here to assist you and ensure you can access our products and services. Reach out to us at:  
- Email: silvereagle2007@outlook.com

If you need assistance placing an order or accessing information in an alternative format (e.g., large print, phone consultation), please contact us, and we will accommodate your request to the best of our ability.

Feedback  
Your input helps us improve. If you have difficulty using our website or ideas for making it more accessible, we encourage you to get in touch. We aim to respond to accessibility-related inquiries within 48 hours.

Thank you for visiting Silversky Cradles & Caskets. We are committed to serving our community in Penticton and beyond with respect, care, and inclusivity.